Loggers
NE-1300 DT

Digital Communication Recording System (DCRS) is specially designed for Call Centers and for companies that require a professional recording system. The DCRS series can be tailored and designed to fit your mission critical applications that are essential in today’s market.  Various hardware solutions and software modules are available to enhance your business. This allows our DCRS to grow as your business grows. Professional call centers, emergency services, financial institutions and mission critical organizations install the DCRS to meet government regulations and to provide a quality monitoring and assessment tool.

Target Users
DCRS is a multi-user system which allows organizations to customize and integrate the system into various environments. Some of these environments include, but are not limited to:

Public Service:
Local police office, EMS and hospitals all rely on accurate information. Recordings from telephone or radio calls are important. Local and national hotlines (911) and others use the live monitoring features the DCRS offers.

Military Agency:
The military has been using voice logging systems for many years. Aging systems can easily be updated with a new DCRS system coupled with DCRS CTI modules.

Government:
National security and personal safety are a must for any level of government and its officials. The DCRS ease of use allows the user freedom to record, review and email the call if such privileges are granted.


We can offer this new recorder in an 8-channel version for $8,400.00 each.  The unit can be upgraded in 8 channel increments to 24 channels and each. 8-channel plug-in card will cost an additional $2,600.00.

Audio Interface for Single and Network System:
  • Supports 8~24 Analog Channels or Digital Channels
  • Support Analog / Digital Recording Interfaces
  • LAN / WAN / Web compatibility

Voice Processing:
  • OKI ADPCM (24kbps, 32kbps)
  • DVI ADPCM (24kbps, 32kbps)
  • G.726 (16kbps, 40kbps)
  • PCM (A Law, u Law, 8K 8bit)
  • WAV (8K 8bit, 8K 16-bit), MS-GSM (13.3K)
  • G.723.1 (5.3 kbps, 6.3 kbps), G.729A

Recording Trigger:
  • On/Off Hook
  • VOX
  • Digital Phone D-Channel
  • Full Time
  • Schedule
  • CTI
  • On Demand
  • API Parameter
  • Selective Recording
  • Incoming
  • ABCD bit (E1/T1)

Archiving Media:
  • Various Backup Methods, DVD-R/W, DVD+R/W, DVDRAM, DAT72, USB HDD, NAS

Audio Output:
  • Playback from Server

Playback from sound card speaker over the LAN
Playback thru touch-tone telephone
Copy recording files copy to: 31/2” floppy disk, DAT, MO DVD, CD/RW,CF card, SD card, MMC card, Network disk drive and email
Real-time monitoring and playback (live monitoring)

System Clock Synchronization:
  • Time Synchronized (GPS, Network)

System Redundancy:
  • System Error Surveillance
  • Automatic Alarms (thru system / email / pager / telephone)
  • Phone connectivity diagnostic support
  • Automatic detection and alarming for malfunction of voice recording cards (Support by UTIC3)
  • System Operation Monitor

Equipment Specification:
  • Frequency: 300-3400Hz
  • Signal / Noise Ratio: > 42 dB
  • Auto gain controller: -18 dB - + 38dB
  • Selectable recording format for each individual channel
  • Independent gain control for each channel -35 dB - +20 dB
  • Power supply: single power 115 / 230V, 50 / 60Hz

Power Supply:
  • Single power 115 / 230V / 300W, 50 / 60Hz (6 slots)

Physical Dimension:
  • 255 x 410 x 170mm

Environmental Condition:
  • Temperature: 0-40 C
  • Humidity: 8-80%
Total Recall will automatically capture and securely record all phone or radio conversations for you to play back whenever verification is required. Total Recall can also be used as a training and evaluation tool for staff who regularly conduct business with customers by telephone and two-way radio.

For more information please open this PDF File:
TOTAL RECALL MULTI-CHANNEL DIGITAL AUDIO LOGGERS
3515-B Edison Way,  Menlo Park, CA 94025     Tel (650) 365-2843     Fax (650) 365-3057     E-Mail info@newdollenterprises.com